五星级酒店各岗位级别

2011053016:23:22EMPLOYEE LEVELS AND TITLES宾客服宾行政管理宾高级宾客服宾经理宾NEW TITLES TO BE USEDSome of the Current Titles used are:NEW TITLES TO BE USEDSvc. Mgr. - IT - Asst. IT Mgr.Svc. Mgr. - Finance - Chief AccountantSvc. Mgr. - Training - Asst. Training Mgr.宾宾部副宾理SERVICE - Secretary - GM Secretary - Profit Improvement Mgr. - Trainee - Corp. Management TraineeMANAGER LEVEL 3 - PaymasterUse Traditioal Title 宾客服宾宾理宾 - Credit - Credit Manager - Cost Control - Cost Controller - Purchasing - Asst. Purchasing Mgr.TITLE/LEVEL 宾位名称/级别EXECUTIVE OFFICE 行政办公室FINANCE 宾宾部HUMAN RESOURCES 人力宾源部SERVICE EXECUTIVE LEVEL 1Hotel Mgr.宾店宾理Asst. to GM宾宾理助理 Dir. of Finance 宾宾部宾宾Dir. of HR 人力宾源部宾宾Resident Mgr.宾店宾理Financial Controller 宾宾部宾宾Human Resources Mgr. 人力宾源部宾理Executive Asst. Mgr.行政副宾宾理Dir. of Security/Mgr.保安部宾宾/宾理SENIOR SERVICE MANAGER LEVEL 2Use Traditional Titles使用宾宾宾位名称Use Traditional Titles使用宾宾宾位名称Use Traditional Titles使用宾宾宾位名称Some of the current titles used are: 以下宾一些宾宾的宾位名称Some of the current titles used are: 以下宾一些宾宾的宾位名称Some of the current titles used are: 以下宾一些宾宾的宾位名称Asst. Dir. of Security/Mgr.保安部副宾宾/宾理Deputy Financial Controller 宾宾部副宾宾Asst. Director HR/Manager 人力宾源部副宾宾/宾理IT Mgr.宾宾部宾理Asst. Financial Controller 宾宾部副宾宾Employee Relations Mgr. 宾工宾系宾理Public Affairs Mgr.公共事宾宾理Purchasing Director/Mgr. 采宾部宾宾/宾理Recruitment/Staffing Mgr. 宾工招聘宾理Finance Mgr. 宾宾宾理Training Mgr.培宾部宾理Chief-Trade Union 工主席会Operations Mgr. CampB Admin. Etc 人力宾源宾宾理运 工宾福利行政管理等 You will only use the new titles mentioned below. 宾使用以下所列的五宾制新宾位名称You will only use the new titles mentioned below.宾使用以下所列的五宾制新宾位名称You will only use the new titles mentioned below.宾使用以下所列的五宾制新宾位名称Some of the Current Titles used are:NEW TITLES TO BE USEDSome of the Current Titles used are: 服宾宾理 - 宾宾部服宾宾理 - 宾宾部 宾宾宾会 服宾宾理 - 培宾部 培宾部副宾理 秘宾 宾宾理秘宾 利宾改宾宾理服宾宾理- 集宾管理培宾生 集宾管理培宾生 工宾主管 服宾宾理 - 信宾部 信宾部宾理Doctor 生医 服宾宾理 - 成本控制 成本控制宾理 服宾宾理 - 采宾部 采宾部副宾理 Prepared by Lester Andrade d:mydocumentpp212188060.xls Printed on: 2011053016:23:22NEW TITLES TO BE USEDSome of the Current Titles used

are:NEW TITLES TO BE USED Svc Leader. - HR - Asst. Mgr. - HR 人力宾源部助理 - IT - Supervisor etc. - Night/income Audit Sup. - Local Mgt. Trainee宾客服宾主管宾 - Secretary - Div. Head - Employee Rest. Sup. - Training - Training Supervisor - Asst. Mgr. - Training - Purchasing - Language Teacher - Union - Trade Union Sup. - Printshop - Secretary - Div. Head SecretaryNEW TITLES TO BE USEDNEW TITLES TO BE USEDSvc. Asso. - SecuritySvc. Asso. - Finance宾客服宾宾保安部保安宾警宾打宾卡宾客服宾宾宾宾部 - Dormitory Attendant - IT - Restaurant Attendant宾客服宾宾宾宾部 You will only use the new titles mentioned below.You will only use the new titles mentioned below.You will only use the new titles mentioned below.Some of the Current

Titles used are:NEW TITLES TO BE USEDSome of the Current Titles used

are:SERVICE LEADER LEVEL 4 No titles to be printed on name tagsSvc. Leader. - Security主管 - 保安部 - Sup Asst. Mgr. Shift LeaderSvc. Leader - Finance 主管宾宾部 - Payable Sup. 宾付主管 主管助理宾班 - Receivable Sup.宾收主管 - Credit Sup. 信宾部主管 主管人力宾源部 - Cashier Sup. 出宾主管 - Domitory Sup. 宾工宿舍主管主管-宾宾部 主管 夜宾/宾宾主管 本地管理培宾生无需宾宾宾在姓名牌上将 秘宾 宾宾秘宾 - General Cashier宾出宾 - Accountant 宾会 宾工餐宾主管 - Stores - Stores Sup.宾房主管 主管宾房 - Receiving Sup.收宾主管 主管培宾部 培宾部主管 - Cost Control Sup.成本控制主管 - Shift Leader 宾班 培宾部助理 - Supervisor 主管 主管采宾部 - Senior Buyer高宾采宾宾 宾言宾教 - Agent Sup.代理商主管 - Supervisor主管 主管工会 工主管会 主管印刷室 - Secretary秘宾 - Div. Head Secretary 宾宾秘宾 秘宾 宾宾秘宾 You will only use the new titles mentioned

below.You will only use the new titles mentioned below.You will only use the new titles mentioned below.Some of the Current Titles used are:NEW TITLES TO BE USEDSome of the Current Titles used are:Some of the Current Titles used are:SERVICE

ASSOCIATE LEVEL 5 No titles to be printed on name tags - Officer Guard Timekeeper etc. - Payable 宾付文宾Svc. Asso. - HR 宾客服宾宾人力宾源部 - Officer/Clerk 主任/文宾 - Receivable 宾收文宾 - Credit 信宾部文宾 宾工宿舍服宾宾 - Officer Clerk Operator Coordinator Programmer Analyst - Cashier 出宾宾 主任文宾 - Auditor 宾宾宾 宾工餐宾服宾宾 Prepared by Lester Andrade d:mydocumentpp212188060.xls

Printed on: 2011053016:23:22 - Medical - Attendant宾客服宾宾宾 宾客服宾宾宾室医 - Training - Officer/clerk - Secretary - Dept. Head - Stores宾客服宾宾培宾部 - Union - Trade Union Staff宾客服宾宾工会 - Secretary - Dept. Head Secretary - Purchasing Use Traditional Title - Printshop - Secretary - Dept. Head Sec.SERVICE ASSOCIATE

LEVEL 5 No titles to be printed on name tags - Clerk/Officer 文宾/主任 - Typist 打字宾 服宾宾无需宾宾宾在姓名牌上将 - Accounts Asst.宾宾助理 - Storeman 宾房管理宾 主任/文宾 秘宾 部宾宾理秘宾 宾客服宾宾 - 宾房 - Receiving Clerk收宾文宾 - Storekeeper 宾房保管宾 工宾工会 - Cost Control 成本控制宾 - Agent 采宾部代理 秘宾 部宾宾理秘宾 宾客服宾宾 - 采宾部 - Purchaser采宾宾 - Buyer采宾宾 - Officer/Clerk主任/文宾 - Printer 印刷工Nurse 宾士 宾客服宾宾 - 印刷室 - Operator 印刷室操作宾 - Officer/Clerk 主任/文宾 秘宾 部宾宾理秘宾1 to be used in City Hotel用于市酒店内 Dir. of Security in level 1 in China all other hotels in level 2 在中的酒店保安宾宾宾国区内1宾在其酒店宾宾位名宾它称2宾2 to be used in Resort Hotel 用于度假村酒店 AGM / PAM - China hotels only 宾宾理助理/公共事宾宾理 宾限于中酒店使用国区 Reports to Function Head with dotted line to Training Manager向宾能性主管宾宾接受培宾宾理的并 指宾 Prepared by Lester Andrade d:mydocumentpp212188060.xls Printed on: 2011053016:23:22EMPLOYEE LEVELS AND TITLESDir. of Sales amp Marketing市宾宾部宾宾售ONLY THE

FOLLOWING TO USE TRADITIONAL TITLESONLY THE FOLLOWING TO USE TRADITIONAL TITLESService Dir. of Events ManagementKitchen 宴及宾宾宾宾宾会会Use Traditional TitlesYou will only use the new titles mentioned belowSome of the current titles used are:NEW TITLES TO BE USEDNEW TITLES TO BE USEDSome of

the Current titles used are:Dir. of Business Dev - mice/corpSvc. Mgr.- Housekeeping Asst. EHK Asst. HK Asst. Ldry MgrSvc. Mgr. - FampB 行政副管家副管家洗衣房副宾理Asst. Reservations Mgr. - Front OfficeAFOM Duty Mgr. Chief Purser 宾宾部副宾理 Asst. Dir. of Events ManagementChief Concierge Transport Mgr. 宴及宾宾宾副宾宾会会 - Telephones 宾部宾理宾宾宾理礼 - Training Asst. Communications

Mgr.Telephone Mgr.市宾宾媒部副宾理 - Business Centre 宾宾房宾理KITCHEN Sr. / Sales Mgr.Svc. Mgr. - Kitchen - Gift/Lobby ShopMgr.Marketing Services Mgr.宾理 市宾服宾宾理 - Hair Salon Hair Salon Mgr.美宾宾宾理 - Health Club 1Health Club Mgr.STEWARDING健身中心宾理Svc. Mgr. - Stewarding - TrainingNew Title新宾位名称MARKETING 市宾部ROOMS 客宾部FOOD amp BEVERAGE 餐宾部Dir. of Rooms 客宾部宾宾Dir. of FampB 餐宾部宾宾Rooms Mgr. 客宾部宾理FampB

Manager 餐宾部宾理Executive Chef 行政宾厨Use Traditional Titles使用宾宾宾位名称Some of the current titles used are: 以下宾一些宾宾的宾位名称Dir. of Sales 宾宾宾售Executive Housekeeper 行政管家Reservations Mgr.宾宾部宾理Laundry Mgr. 洗衣房宾理- Asst. Dir. of FampB/Mgr. 餐宾部副宾宾/宾理Communications Dir./Mgr.市宾宾媒部宾宾/宾理Front Office Mgr. 前宾部宾理- Manager - Chinese Operations 中餐宾宾理运Recreation Mgr. 2 康宾部宾理Executive Chinese Chef 中餐行政宾厨Executive Sous Chef 行政副宾厨You will only use the new titles mentioned

below.Some of the Current Titles used are:- All FampB Outlet Managers餐宾宾理宾宾宾展宾宾 宾、展宾及宾旅游会励/商宾 服宾宾理 - 客房部服宾宾理 - 餐宾部- Asst. Outlet Managers 餐宾副宾理- Banquet Manager宴部宾理会 服宾宾理 - 前宾部前宾部副宾理宾班宾理豪宾宾宾理 - Asst. Banquet Manager 宴部副宾理会-

Beverage Manager宾料部宾理- Asst. Beverage Manager宾料部助理宾理 服宾宾理 - 宾宾房 服宾宾理 - 餐宾部培宾宾- New Title 新宾位名称 服宾宾理 - 商宾中心BC Mgr. 商宾中心宾理- All Sous Chefs Western Chinese Japanese Banquet高宾宾宾理售/宾宾理售 服宾宾理 - 房厨Japanese Banquet宾宾西中日厨厨厨厨宴房会厨 服宾宾理 - 品店礼- Chef de Cuisine 主管- Pastry Chef 宾房宾宾厨 服宾宾理 - 美宾宾- Japanese Head Chef 日餐宾厨 服宾宾理 - 健身中心 - Executive Steward 管事部行政宾理 服宾宾理 - 管事部- Chief Steward 管事部宾理 服宾宾理 - 客宾部培宾宾- Asst. Chief Steward管事部副宾理 Prepared by Lester Andrade

d:mydocumentpp212188060.xls Printed on: 2011053016:23:22Use Traditional TitlesYou will only use the new titles mentioned belowSome of the Current Titles used are:NEW TITLES TO BE USEDNEW TITLES TO BE USEDSome of the Current titles used are:- Svc. Leader - FampB - Housekeeper主管餐宾部 - TelephonesTelephone Supervisor 宾宾房主管 BC Supervisor 商宾中心主管- Svc Leader - Kitchen- Chef de Partie Western Chinese - Gift/Lobby ShopSupervisor Japanese Banquet主管宾班西中日宴房厨厨厨会厨 - Hair Salon Hair Salon Supervisor - Demi Chef de Partie Western 美宾宾主管

Chinese Japanese Banquet - Health Club 1Sup. Shift Leader- Svc. Leader - Stewarding - Recreation 2Sup.主管管事部主管 - SecretaryDiv. Head Secretary- Secretary- Div. Head Secretary宾宾秘宾秘宾宾宾秘宾Use Traditional TitlesYou will only use the new titles mentioned belowSome of the current titles used are:NEW TITLES TO BE USEDNEW TITLES TO BE USEDSome of the Current titles used are:Svc. Asso. - FampB 裁宾宾服

宾宾宾工楼清 - Front Office宾客服宾宾前宾部宾客宾系主任前宾部接待宾出宾宾 - TelephoneOperator etc. You will only use the new titles mentioned below.Some of the Current Titles used are:Svc. Leader. - Front Office 主管前宾部Asst. Mgr Supervisor Shift Leader 助理主管 宾班- All FampB Outlets Western Chinese Japanese Banquet BeverageSales Executive 宾代表售Transp Sup 宾宾主管所有餐宾宾宾点西餐宾中餐宾日餐宾宴部会宾料部Art Dir. 美工主管 主管 客房部Asst Mgr Super Shift leader Housekeeping amp Laundryl Outlet Supervisor餐宾主管Supervisor-Events Management Reservation Communication助理 主管宾班 客房和洗衣房〕l Captains 宾班主管 宴及宾宾宾会会 宾宾部市宾宾媒部l Shift Leaders 宾班Membership Mgr.宾宾理会 主管 - 宾宾房l Beverage Supervisor 宾料部主管Div. Head Secretary宾宾秘宾 - Business Centre l Banquet Supervisor宴部主管会 主管商宾中心主管 - 房厨 主管 - 品店礼 主管美宾宾副宾班西中日宴房厨厨厨会厨 主管 - 健身中心主管 宾班- Supervisor 主管- Shift Leaders 宾班 主管 - 康宾部 秘宾You will only use the new titles mentioned below.Some of the Current Titles used are:Communications/Reservations/ Events Management/Officer/Asst/Coord.Svc. Asso. - Housekeeping 宾客服宾宾 - 客房部Tailor Chambermaid Room attendant Cleaner etc.- All FampB Outlets Western Chinese Japanese Banquet Beverage市宾宾媒/宾宾/宴及宾宾宾主任会会/助理/宾宾宾宾客服宾宾 - 餐宾部 所有餐宾宾宾点西餐宾中餐宾日餐宾宴部宾会 料部Artist 美工 GRO Receptionist Cashier Purser Butler Service Center Attendant Bellman

Doorman Driverl Waitress Waiter 餐宾服宾宾Market Analyst 市宾分析宾l Hostress 餐宾宾位Sales Coord.宾宾宾宾售l Bartender 宾酒宾 Prepared by Lester Andrade d:mydocumentpp212188060.xls Printed on: 2011053016:23:23宾宾接宾宾 - Business CentreAttendant/Clerk/Officer etc. Attendants Officer 服宾宾主任- Svc. Asso. - Kitchen - Hair SalonStylist Attendant.宾型宾服宾宾 - Laundry/Valet宾客服宾宾洗衣房衣工洗衣工衣工接宾宾熨叠 - Health Club 1服宾宾按摩宾救生宾 - Recreation 2Attendant Clerk Instructors服宾宾文宾指宾- Svc. Asso. - Stewarding - SecretaryDept. Head

Secretary 宾客服宾宾管事部Administrator etc.部宾宾理秘宾Reservations Agent 宾宾部文宾宾客服宾宾 - 宾宾房l Order Taker 点菜宾Dept. Head Secretary 部宾宾理秘宾l Cashier 出宾宾宾客服宾宾 - 商宾中心服宾宾/文宾/主任l Attendant 服宾宾 - Gift/Lobby Shop/Flower Shopl Foodrunner 菜宾跑宾客服宾宾-品店礼- Kitchen Western Chinese Japanese Banquet 房西餐中餐日餐宴部厨会宾客服宾宾-房厨宾客服宾宾 - 美宾宾l Cooks 宾厨Presser Washer Folder Order Taker Checker etc.l

Commis I II and III一、二、三宾宾厨l Helper 帮厨Attendant Masseur Lifeguard etc.l Artist 房美工厨宾客 服宾宾健身中心l Apprentice 徒工l Food Distributor 分菜宾宾客服宾宾 - 康宾部l Stewards 洗碗工l Night Cleaners 夜宾宾工清l Dish/Pot Washers 洗碗工 秘宾- Secretary 秘宾- Department Head Sec.部宾宾理秘宾宾在其酒店宾宾位名宾它称2宾 Prepared by Lester Andrade d:mydocumentpp212188060.xls Printed on: 2011053016:23:23EMPLOYEE LEVELS AND TITLES You will only use the new titles mentioned belowNEW TITLES TO BE USEDSome of the Current titles used are: Svc. Mgr. - Engineering - Duty Engineer - Shift EngineerENGINEERING 工程部Dir. of Engineering 工程部宾宾Chief Engineer 宾工程宾Use Traditional Titles使用宾宾宾位名称Some of the current titles used are: 以下宾一些宾宾的宾位名称Asst. Dir. of

Engineering 工程部副宾宾Asst. Chief Engineer副宾工程宾Project Coordinator 宾目宾宾宾Life Safety Systems Mgr. 安全系宾宾理服宾宾理 - 工程部 宾班工程宾 班工程宾当 Prepared by Lester Andrade d:mydocumentpp212188060.xls P.